Interim Returns and Exchange Policy June 2020 If you have received a wrong size mask, please firstname.lastname@example.org with order number to request exchange or refund. This is is an interim policy to provide for safer transactions in our current crisis. Order Correction: Please email any order corrections to email@example.com and we act accordingly. Thank you. Order Contained Damaged or Incorrect Items Contact us at firstname.lastname@example.org and we will process your refund.