Shipping & Returns

Shipping Policy
Delivery Times :
All US Domestic orders are shipped via USPS or Fed Ex Ground. Domestic shipping charge is $5.00.  If you want expedited shipping within US, we will ship Fed Ex overnight for $30.00.
International orders are shipped by Fed Ex International Priority Express for flat fee of $20.  Recipient pays any tax or duties applicable.
Orders are shipped from South San Francisco, California.

*Please Note: Tracking numbers normally take approximately 24 hours to be available for tracking on the respective carrier tracking system. While the package has shipped, there will be no available information on its delivery status until the following business day.

Please allow 2 business days for our warehouse to process your order during peak shipping time frames.


Postal holidays such as Memorial Day, Independence Day, Columbus Day, Labor Day, Veterans Day, Thanksgiving Day, Christmas Day and New Year's Day may affect delivery.

Return Policy

We offer a 30-day, money-back guarantee if you are not completely satisfied with your purchase.  Please email for instructions on return.

 Order Contained Damaged or Incorrect Items
All Other Returns
  • Send us your return by your preferred shipping method to:
ATTN: Returns Processing
UNM International
377 Oyster Point Blvd Suite 11
South San Francisco CA 94080